(SCOPE CODA) Conditional On-Demand Assistance Solutions

Updated Apr 09, 2021

(SCOPE CODA) Conditional On-Demand Assistance Solutions

https://innovation.wfp.org/project/scope-coda

Federico Naccarato

CODA (Conditional On-Demand Assistance) Services is digital solution designed to simplify and streamline nutrition programme guidelines and the recording of individualized beneficiary data.

Using a mobile device and a durable smartcard, CODA replaces paper-based records to ensure beneficiary information can be recorded, tracked and monitored at an individual-level. The goal is to empower users to provide better assistance to beneficiaries and to enable stakeholders to make informed decisions through real- time data. CODA fills a gap commonly identified in field operations related...

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2020

STI Forum 2020

Stage 4: Transition to Scale

After a period of organic rapid growth, followed by stabilization of the pilots, CODA entered a research and development phase in mid-2020 with the objective of rolling out a scalable version in 2021.

Focus Areas:

Nutrition, Data Collection/Needs Assessments, Digital Development and 3 MoreSEE ALL

Implemented In:

El Salvador, South Sudan, Uganda and 4 MoreSEE ALL

Countries Implemented In

60,000

Customers

Employees

$1,960,000

Funds Raised to Date

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Problem

CODA supports end-users to provide improved quality of service to beneficiaries at community level and supports stakeholders to make the most informed decisions both for service provision but also programme direction. This is facilitated by the solution’s ability to: • Bring a digital solution to last-mile operations through its offline functionality • Reduce input inconsistencies and manual data interpretation • Improve longitudinal individualized case management, tracking and follow-up

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Solution

Using a mobile device and a durable smartcard, CODA replaces paper-based records to ensure beneficiary information can be recorded, tracked and monitored at an individual-level. The goal is to empower users to provide better assistance to beneficiaries and to enable stakeholders to make informed decisions through real- time data. The service offered is composed of both operational services and the digital product, to ensure that beneficiaries receive the right assistance at the right time.

Target Beneficiaries

Field workers supporting beneficiaries with malnutrition treatment programmes - mothers and children suffering from malnutrition. End-users who become actors in programmes which adopt CODA as part of their continuing operations can benefit from: • Improved targeting • Enhanced programming • Reduction in data entry errors and time spent per beneficiary • Expanded service coverage (offline functionality) • Mobile application adaptive functionalities • Intelligent automated decision support

Mission and Vision

CODA combines the value propositions of end-user decision support with the provision of analytics for individual beneficiary and program management over time. Additionally, CODA autogenerates aggregated data offline that can be viewed on handheld/ mobile devices on enrolment and treatment outcomes as well as additional beneficiary level demographic data for effective community outreach and defaulter/absentee tracing.

	Funding Goal	3,000,000
	Projected Cumulative Lives Impacted	80,000

The Team Behind the Innovation

CODA can count on a dedicated cross-functional team of specialists in innovation, digitization and programme operations, that it is able to work across different divisions in WFP and to support field operations. Among the skills featured in the team: Project management, digital solution delivery, business engagement, implementation planning and execution, communication, product development, business intelligence, business analysis, training, support and service operations.